DESCRIPTION:

The VIAVI Smart Access Anywhere (SAA) platform is a secure remote instrument access and support environment engineered to provide real-time remote control, configuration management, live test analysis, file transfer, and centralized technician support across fibre, wireless, transport, CATV, enterprise, and service provider network infrastructures.

Designed for telecom operators, field service organizations, enterprise network teams, contractors, and technical support groups, SAA enables experts, supervisors, and centralized support engineers to remotely view and control VIAVI field instruments from PCs, tablets, or mobile devices without requiring on-site intervention.

The platform is engineered for:

• remote OTDR operation
• remote field support
• live technician coaching
• centralized troubleshooting
• remote result analysis
• remote file transfer
• instrument configuration verification
• service activation support
• fibre troubleshooting
• remote wireless test workflows

Smart Access Anywhere supports secure remote operation of:

• SmartOTDR
• T-BERD/MTS-2000
• T-BERD/MTS-4000 V2
• T-BERD/MTS-5800
• T-BERD/MTS-6000A
• T-BERD/MTS-8000
• OneAdvisor 800
• OneExpert platforms
• SmartClass 4800
• CellAdvisor 5G

depending on firmware and licensing configuration.

The platform enables:

• full remote touchscreen control
• remote test execution
• live OTDR analysis
• remote report review
• file upload/download
• firmware management
• remote workflow verification
• centralized expert assistance

allowing experienced engineers to assist field technicians in real time from virtually any location.

SAA operates using secure SSH tunneling technology rather than fixed open firewall ports, reducing IT security concerns while avoiding reliance on third-party remote desktop environments.

The system supports remote connectivity through:

• Ethernet
• WiFi
• mobile hotspots
• USB tethering
• local WiFi access point operation

allowing technicians to establish secure remote sessions directly from the field.

The SAA ecosystem additionally supports:

• machine-to-machine remote control
• smartphone/tablet remote operation
• centralized expert coaching
• remote fibre troubleshooting
• remote wireless analysis
• remote result verification
• technician onboarding workflows

for improved first-time activation rates and reduced repeat truck rolls.

Technical Specifications

Core Platform Functions

• Remote instrument control
• Live screen sharing
• Remote touchscreen operation
• Test configuration verification
• Live result analysis
• Remote report review
• File upload/download
• Remote troubleshooting support

Remote Connectivity Methods

• Ethernet
• WiFi
• Mobile hotspot
• USB tethering
• Local WiFi access point mode
• Internet remote access

Security Architecture

• Secure SSH tunneling
• No fixed firewall port dependency
• Encrypted remote communication
• Secure remote authentication

Supported Client Platforms

• Windows PC
• Android
• iOS
• Tablet devices
• Smartphones

Supported Instrument Platforms

• SmartOTDR
• T-BERD/MTS-2000
• T-BERD/MTS-4000 V2
• T-BERD/MTS-5800
• T-BERD/MTS-6000A
• T-BERD/MTS-8000
• OneAdvisor 800
• OneExpert platforms
• SmartClass 4800
• CellAdvisor 5G

Remote Workflow Functions

• Instrument configuration validation
• Remote test launch
• Remote OTDR operation
• Live fibre troubleshooting
• File/report transfer
• Centralized field support
• Technician coaching
• Firmware management

Machine-to-Machine Capability

• Instrument-to-instrument remote operation
• Remote field expert support
• Remote technician collaboration

Mobile App Support

• Android support
• iOS support
• Remote touchscreen operation
• Remote file transfer

Software Environment

• Dedicated SAA desktop software
• Mobile application support
• Browser-independent architecture
• Remote session management

Connectivity Requirements

• Internet-enabled connection
• WiFi hotspot support
• USB tethering support
• Ethernet network support

Platform Configuration Options

Official SAA Licensing Variants

Licensing Levels

Level 1

Supports:

• Ethernet connectivity
• WiFi hotspot operation

Level 2

Adds support for:

• 3G/4G smartphone connectivity
• USB tethering workflows
• Expanded remote access capability

Supported Operational Applications

The platform supports:

• fibre field support
• wireless troubleshooting
• enterprise service activation
• OTDR remote operation
• centralized technician support
• remote expert analysis
• field coaching workflows

Standard Accessories

Typical supplied components include:

• SAA desktop software
• Mobile application support
• Remote access utilities
• Operational documentation

Optional Accessories

Available optional accessories include:

• Platform-specific SAA licenses
• WiFi adapters
• USB tethering accessories
• Mobile hotspot integration
• Cloud workflow integration
• Remote reporting utilities

Key Features

• Secure remote instrument control platform
• Real-time field technician support
• Remote OTDR and fibre analysis capability
• Remote OneAdvisor and T-BERD operation
• SSH tunnel-based secure communication
• No fixed firewall port dependency
• Smartphone, tablet, and PC compatibility
• Remote file transfer and reporting
• Machine-to-machine instrument support
• Technician coaching and onboarding workflows
• Reduced repeat truck rolls
• Centralized expert troubleshooting support
• Ethernet, WiFi, and hotspot connectivity
• Compatible with VIAVI fibre and wireless platforms
• Carrier-grade remote field operations architecture